About Britannia Clothing Repair

Discover the story behind the UK's most trusted clothing repair and alteration specialists.

Our Story

Britannia Clothing Repair was founded in 2003 by master tailor Margaret Thornfield, who immigrated to the UK from Italy with a passion for preserving the art of traditional garment craftsmanship. What started as a small workshop in Tunbridge Wells has grown into the region's most respected clothing repair and alteration service.

Margaret's vision was simple: to provide exceptional quality repairs that extend the life of beloved garments while maintaining their original character and charm. This philosophy has remained at the heart of our business for over two decades.

Today, our team of skilled artisans combines time-honored techniques with modern innovations to deliver results that consistently exceed our customers' expectations. We believe that every garment deserves a second chance, whether it's a vintage piece with sentimental value or a modern wardrobe staple.

Our workshop

Meet Our Expert Team

Our skilled artisans bring decades of combined experience to every repair and alteration.

Margaret Thornfield

Founder & Master Tailor

With over 30 years of experience, Margaret specializes in complex alterations and vintage garment restoration. Her expertise in traditional Italian tailoring techniques is unmatched.

James Richardson

Senior Seamster

James has been with Britannia for 15 years, specializing in formal wear and wedding dress alterations. His attention to detail ensures perfect fits for life's special moments.

Sarah Chen

Leather Specialist

Sarah's expertise in leather repair and restoration has saved countless jackets, bags, and accessories. She combines traditional leatherworking with modern preservation techniques.

Emily Watson

Alteration Specialist

Emily focuses on everyday alterations and quick repairs. Her efficient yet meticulous approach ensures customers get their garments back quickly without compromising quality.

Our Process

Every garment receives personalized attention through our comprehensive repair and alteration process.

1

Consultation

We examine your garment carefully, discuss your needs, and provide an honest assessment of what can be achieved along with a detailed quote.

2

Planning

Our experts develop a detailed plan for your repair or alteration, selecting the best techniques and materials to ensure optimal results.

3

Craftsmanship

Our skilled artisans perform the work with meticulous attention to detail, using both traditional hand-sewing techniques and modern equipment as appropriate.

4

Quality Check

Every completed piece undergoes a thorough quality inspection to ensure it meets our high standards before being returned to you.

Our Values

The principles that guide everything we do at Britannia Clothing Repair.

Quality Craftsmanship

We never compromise on quality. Every stitch, every seam, and every detail is executed with the highest level of skill and precision.

Sustainability

By repairing and altering clothing, we help reduce textile waste and promote a more sustainable approach to fashion consumption.

Customer Service

Your satisfaction is our priority. We listen to your needs, communicate clearly, and deliver results that exceed expectations.

Tradition & Innovation

We honor traditional tailoring methods while embracing new techniques and technologies that enhance our capabilities.

Ready to Restore Your Garments?

Experience the Britannia Clothing Repair difference. Contact us today for a consultation.