Cookie Policy

1. Introduction

This Cookie Policy explains how Britannia Clothing Repair ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website erythdisac.com (the "Site").

This policy should be read alongside our Privacy Policy to understand how we collect, use, and protect your information.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.

Cookies can be "persistent" (remain on your device until deleted or they expire) or "session" cookies (deleted when you close your browser).

3. How We Use Cookies

We use cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website performance and user experience
• Provide relevant content and advertisements
• Ensure the security of our website
• Comply with legal requirements

4. Types of Cookies We Use

4.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submission, and access to secure areas. The website cannot function properly without these cookies.

4.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

4.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.

4.4 Marketing Cookies

These cookies track your activity across websites to help advertisers deliver more relevant advertisements. They may be set by us or third-party providers whose services we use.

5. Third-Party Cookies

Some cookies on our site are set by third-party services that we use to enhance functionality or analyze website usage:

5.1 Google Analytics

• Purpose: Website traffic analysis and user behavior tracking
• Data collected: Anonymous usage statistics, page views, session duration
• Privacy policy: Google Privacy Policy
• Opt-out: Google Analytics Opt-out

5.2 Social Media Platforms

• Facebook: Social media integration and advertising pixels
• Instagram: Social media feed integration
• Twitter: Social media sharing functionality

6. Your Cookie Choices

6.1 Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can choose:

• Accept All: Consent to all cookie categories
• Only Necessary: Use only essential cookies required for website functionality
• Custom Settings: Choose which categories of cookies to accept

6.2 Managing Cookie Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Using your browser settings to block or delete cookies
• Contacting us directly to update your preferences

6.3 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View which cookies are stored on your device
• Delete all or specific cookies
• Block cookies from specific websites
• Block all cookies (though this may affect website functionality)
• Set preferences for future cookie handling

For browser-specific instructions:

• Google Chrome
• Mozilla Firefox
• Safari
• Internet Explorer
• Microsoft Edge

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

7.1 Necessary Cookies

Disabling necessary cookies may result in:

• Inability to submit contact forms
• Loss of security features
• Problems with website navigation
• Need to re-enter information repeatedly

7.2 Other Cookie Types

Disabling analytics, functional, or marketing cookies may result in:

• Less personalized experience
• Repeated cookie consent requests
• Less relevant content and advertisements
• Inability to track the effectiveness of our services

8. Mobile Device Considerations

If you access our website through a mobile device, you can manage cookies through:

• Your mobile browser settings
• Device privacy settings
• App-specific privacy controls (if applicable)

Note that mobile tracking may also involve device identifiers and advertising IDs, which are governed by your device's privacy settings.

9. Data Protection and Security

We implement appropriate security measures to protect information collected through cookies:

• Secure transmission and storage of cookie data
• Regular security audits and updates
• Limited access to cookie data by authorized personnel only
• Compliance with data protection regulations

10. International Transfers

Some of our third-party cookie providers may transfer data outside the UK/EU. We ensure appropriate safeguards are in place through:

• Adequacy decisions
• Standard Contractual Clauses
• Certification schemes
• Provider-specific privacy frameworks

11. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect information from children through cookies. If you believe a child has provided information through our website, please contact us immediately.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New legal requirements
• Updates to third-party services
• Improvements to our privacy practices

We will notify you of material changes by:

• Updating the "Last updated" date
• Posting a notice on our website
• Sending email notifications (for significant changes)

13. Legal Basis for Cookie Use

13.1 GDPR Compliance

Under the General Data Protection Regulation (GDPR), we process cookie data based on:

• Consent: For analytics, functional, and marketing cookies
• Legitimate Interest: For necessary cookies required for website operation
• Contract: When cookies are necessary to provide requested services

13.2 UK GDPR and PECR

We comply with UK GDPR and Privacy and Electronic Communications Regulations (PECR) requirements for cookie consent and information.

14. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

15. Supervisory Authority

If you have concerns about our cookie practices, you can contact the UK's supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113

16. Effective Date

This Cookie Policy is effective as of March 1, 2024.